Q: How can I request or activate (additional) network ports?

Network ports can be requested using the order form .

Question 1

I'm renting office space. How can I access your services?

Accepted Answer

Planet B.io will register your company with us. The main contact person at your company will receive a welcome email with detailed instructions.

Question 2

How do I access the network?

Accepted Answer

New users can be added by your company's main contact person. Once a service has been activated, you will receive an email with instructions and login details.

Question 3

What is the name of the Wi-Fi network?

Accepted Answer

The Wi-Fi network name is included in the email containing your login details.

Question 4

How can I use the printing service?

Accepted Answer

The main contact person at your company can request the printing service. Once activated, the service can be enabled for individual users.

Question 5

How do I print a document?

Accepted Answer

Once the printing service has been activated, you will receive an email with instructions. You can also visit this page for more information.

Question 6

I've lost or forgotten my Wi-Fi password.

Accepted Answer

Ask your company's main contact person to deactivate and reactivate the Wi-Fi service on your account. You will then receive a new password by email.

Question 7

How can I request or activate (additional) network ports?

Accepted Answer

Network ports can be requested using the order form.

Planet B.io

Frequently Asked Questions

I'm renting office space. How can I access your services?

I'm renting office space. How can I access your services?

How do I access the network?

How do I access the network?

What is the name of the Wi-Fi network?

What is the name of the Wi-Fi network?

How can I use the printing service?

How can I use the printing service?

How do I print a document?

How do I print a document?

I've lost or forgotten my Wi-Fi password.

I've lost or forgotten my Wi-Fi password.

How can I request or activate (additional) network ports?

How can I request or activate (additional) network ports?